Nudest items are returnable for a full refund if returned within 14 days of receiving your order. The items must be unworn. For health reasons, if the liner on panties has been tampered with or removed, we will not be able to accept the return. Also for hygiene reasons, we cannot accept returns on hosiery that has been removed from its packaging, or on these shapewear items: The Superbody (body suit), The Pins (high-waisted shorts), or The Peach (high-waisted knickers). We are also unable to accept items where any tags, including sewn-in garment tags, have been cut or removed. No refunds on sale items. We offer exchanges on select brands. Contact us at firstname.lastname@example.org and we'll be happy to help answer questions or help you with the returns or exchange process.